Covid 19

During Stage 4 Restrictions, our store will be closed to customers.  

However, we are still open for business as usual but somewhat differently.  Our webstore is open for your browsing and online orders can be placed.  All products, excluding helium/inflated balloons, will be shipped via Australia Post at a flat rate of $14.95.  For helium/inflated balloons, we offer contactless delivery and this can be selected on checkout page.  We deliver to 11 municipalities, on Tuesday through to Saturday between 10am and 2pm.  Please refer to our FAQs page for more information.  If you require further details, please contact us via chat or email.  

 

We look forward to welcoming you back in-store to browse someday soon. For the time being, our team is in-store daily for the purposes of safely fulfilling online only.  

Thank you for your understanding and continuing support.  

Stay Safe!

 

While we are packing and dispatching your online orders, please rest assured that the following in-store measures are in place:

Hand hygiene:  Staff are regularly and thoroughly washing their hands with soap and water, and using an effective alcohol based hand sanitiser.  

Respiratory hygiene: In keeping with Victorian Government regulations, all staff are wearing multi-layered face masks at all times.

Store cleanliness:  All frequently used surfaces (such as: keyboard, countertops, phone, door handles) are regularly cleaned and disinfected.

Contactless dispatch & receipt:  Staff are working to specific protocols to ensure the safe handling of incoming and outgoing goods.  

Thorough record keeping for potential contact tracing: We are maintaining records of the date and time that each order is collected, so that you can be promptly notified for contact tracing, should this ever be required.